COMMON QUESTIONS

Frequently Asked Questions

Everything you need to know about saving, investing, and growing gold with Flamingo.

Flamingo Money is a Habit Finance App designed to help you build better money habits through daily saving, goal-based investing, and 24K 999 digital gold. Save from just ₹50 with features like Daily Saving Habit, Save on Every Spend, Couple Vaults, Gold FD, Streak Challenges, and rewards that make wealth building simple, fun, and consistent.
Digital Gold is 24K 999 hallmarked pure gold that you buy, own, and manage digitally. Your gold is securely stored in fully insured vaults by Augmont, India's most trusted digital gold provider. You can start your Gold Savings journey from just ₹50.
Gold is one of the most trusted and low-risk investment options for future financial planning. It helps diversify your portfolio and has delivered strong long-term returns (over 80% growth in the last 5 years). With Flamingo, you can Save Gold Together, build wealth consistently, and start investing from just ₹50.
Daily Savings lets you automatically invest a fixed or custom amount into 24K Digital Gold every day. It's an easy way to build a Daily Saving Habit, stay consistent, and grow your wealth effortlessly.
Whenever you make an online transaction, Flamingo rounds it up to the nearest ₹10, ₹20, ₹50, or ₹100 and invests the spare change into digital gold.Example:If you spend ₹45, Flamingo rounds it to ₹50 and automatically invests ₹5 into your gold vault.You can also apply multipliers (2x, 5x, or 10x) to build wealth even faster.
Yes. You can instantly invest any amount (minimum ₹50) in 24K Digital Gold. Simply open your vault, tap Add More, enter the amount, and pay securely using UPI.
Couple Vault is Flamingo's unique Couple Saving App feature that allows partners to save and invest together for shared dreams like travel, weddings, buying a home, or future goals. Both partners can contribute flexibly and track progress transparently in one shared vault.
Gold FD works like a fixed deposit—but in gold. Lock a minimum of ₹500 worth of digital gold for 3, 6, or 12 months and earn up to 2% extra gold reward at maturity.
Streak Challenges are Reward-Based Saving experiences that encourage you to build consistent saving habits. Complete challenges like 7-day, 21-day, or 99-day streaks to unlock: Silver rewards, Badges, Flamingo Coins, Exclusive bonuses
Yes. Flamingo is a Goal-Based Saving App, allowing you to create and track multiple savings goals independently.
Yes. Absolutely. Gold is provided by Augmont, accredited by BIS and NABL. Stored securely in Sequel Vaults with Augmont. 100% insured against theft and natural disasters. Payments are processed via NPCI UPI Autopay, regulated by the Reserve Bank of India (RBI).
Yes. purchase through Flamingo is 24K 999 hallmarked pure gold, certified by government-approved agencies.
Your digital gold is securely stored in Augmont Vaults with complete insurance coverage.
Yes. Your privacy and security are our priority. Flamingo encrypts all personal and financial information and uses secure UPI payment gateways with industry-standard security practices.
Yes. You can sell your digital gold instantly and receive the proceeds directly into your UPI-linked bank account. No KYC is required for holdings up to 1 gram.
Digital gold has a small 3–5% buy-sell spread because of market movements and processing costs. This spread is significantly lower than jewellery purchases, which also include making charges.
Yes. You can request secure physical delivery of your gold at any time. Gold remains fully insured during transit until it reaches you.
Yes. Your gold is fully insured while stored in the vault and during delivery against: Theft, Natural disasters, Accidents
Autopay allows you to create a UPI mandate once so Flamingo can automatically save and invest for you daily, weekly, or monthly. It helps you build a Daily Saving Habit without worrying about manual payments.
Yes. Autopay is powered by NPCI UPI Autopay, regulated by the Reserve Bank of India (RBI).You'll receive SMS alerts before every debit and can pause or cancel the mandate anytime.
Yes. You can: Pause savings temporarily, Change your saving amount, Cancel Autopay anytime, This can be done directly from the Flamingo app or your UPI application.
Flamingo currently supports: PhonePe, Paytm, BHIM, Most UPI-enabled banking apps. Google Pay currently supports one-time payments and will support Autopay soon.
Flamingo makes Reward-Based Saving exciting with multiple benefits: Gold FD rewards (up to 2% extra gold), Streak Challenge rewards, Silver and Gold bonuses, Flamingo Coins, Referral rewards when friends start Autopay
Small, regular investments can grow into significant wealth over time. For example: Saving just ₹50 every day for 40 years has the potential to grow into over ₹1 crore, thanks to the power of long-term compounding.
Yes. Along with Couple Locker, Flamingo will soon introduce Fan Vaults, making it easy to save together with family and friends for shared goals.
No. KYC is not required unless your digital gold holdings exceed ₹1,000, as per applicable government regulations.
No. Flamingo does not charge any fees for using the app.
No. Flamingo does not charge any fees for using the app.
You can view your complete investment, savings, rewards, and payment history anytime in the Transactions section of the Flamingo app.
Didn't Find What You're Looking For?We're here to help.
Contact Support →
COMMON QUESTIONS

Frequently Asked Questions

Everything you need to know about saving, investing, and growing gold with Flamingo.

Flamingo Money is a Habit Finance App designed to help you build better money habits through daily saving, goal-based investing, and 24K 999 digital gold. Save from just ₹50 with features like Daily Saving Habit, Save on Every Spend, Couple Vaults, Gold FD, Streak Challenges, and rewards that make wealth building simple, fun, and consistent.
Digital Gold is 24K 999 hallmarked pure gold that you buy, own, and manage digitally. Your gold is securely stored in fully insured vaults by Augmont, India's most trusted digital gold provider. You can start your Gold Savings journey from just ₹50.
Gold is one of the most trusted and low-risk investment options for future financial planning. It helps diversify your portfolio and has delivered strong long-term returns (over 80% growth in the last 5 years). With Flamingo, you can Save Gold Together, build wealth consistently, and start investing from just ₹50.
Daily Savings lets you automatically invest a fixed or custom amount into 24K Digital Gold every day. It's an easy way to build a Daily Saving Habit, stay consistent, and grow your wealth effortlessly.
Whenever you make an online transaction, Flamingo rounds it up to the nearest ₹10, ₹20, ₹50, or ₹100 and invests the spare change into digital gold.Example:If you spend ₹45, Flamingo rounds it to ₹50 and automatically invests ₹5 into your gold vault.You can also apply multipliers (2x, 5x, or 10x) to build wealth even faster.
Yes. You can instantly invest any amount (minimum ₹50) in 24K Digital Gold. Simply open your vault, tap Add More, enter the amount, and pay securely using UPI.
Couple Vault is Flamingo's unique Couple Saving App feature that allows partners to save and invest together for shared dreams like travel, weddings, buying a home, or future goals. Both partners can contribute flexibly and track progress transparently in one shared vault.
Gold FD works like a fixed deposit—but in gold. Lock a minimum of ₹500 worth of digital gold for 3, 6, or 12 months and earn up to 2% extra gold reward at maturity.
Streak Challenges are Reward-Based Saving experiences that encourage you to build consistent saving habits. Complete challenges like 7-day, 21-day, or 99-day streaks to unlock: Silver rewards, Badges, Flamingo Coins, Exclusive bonuses
Yes. Flamingo is a Goal-Based Saving App, allowing you to create and track multiple savings goals independently.
Yes. Absolutely. Gold is provided by Augmont, accredited by BIS and NABL. Stored securely in Sequel Vaults with Augmont. 100% insured against theft and natural disasters. Payments are processed via NPCI UPI Autopay, regulated by the Reserve Bank of India (RBI).
Yes. purchase through Flamingo is 24K 999 hallmarked pure gold, certified by government-approved agencies.
Your digital gold is securely stored in Augmont Vaults with complete insurance coverage.
Yes. Your privacy and security are our priority. Flamingo encrypts all personal and financial information and uses secure UPI payment gateways with industry-standard security practices.
Yes. You can sell your digital gold instantly and receive the proceeds directly into your UPI-linked bank account. No KYC is required for holdings up to 1 gram.
Digital gold has a small 3–5% buy-sell spread because of market movements and processing costs. This spread is significantly lower than jewellery purchases, which also include making charges.
Yes. You can request secure physical delivery of your gold at any time. Gold remains fully insured during transit until it reaches you.
Yes. Your gold is fully insured while stored in the vault and during delivery against: Theft, Natural disasters, Accidents
Autopay allows you to create a UPI mandate once so Flamingo can automatically save and invest for you daily, weekly, or monthly. It helps you build a Daily Saving Habit without worrying about manual payments.
Yes. Autopay is powered by NPCI UPI Autopay, regulated by the Reserve Bank of India (RBI).You'll receive SMS alerts before every debit and can pause or cancel the mandate anytime.
Yes. You can: Pause savings temporarily, Change your saving amount, Cancel Autopay anytime, This can be done directly from the Flamingo app or your UPI application.
Flamingo currently supports: PhonePe, Paytm, BHIM, Most UPI-enabled banking apps. Google Pay currently supports one-time payments and will support Autopay soon.
Flamingo makes Reward-Based Saving exciting with multiple benefits: Gold FD rewards (up to 2% extra gold), Streak Challenge rewards, Silver and Gold bonuses, Flamingo Coins, Referral rewards when friends start Autopay
Small, regular investments can grow into significant wealth over time. For example: Saving just ₹50 every day for 40 years has the potential to grow into over ₹1 crore, thanks to the power of long-term compounding.
Yes. Along with Couple Locker, Flamingo will soon introduce Fan Vaults, making it easy to save together with family and friends for shared goals.
No. KYC is not required unless your digital gold holdings exceed ₹1,000, as per applicable government regulations.
No. Flamingo does not charge any fees for using the app.
No. Flamingo does not charge any fees for using the app.
You can view your complete investment, savings, rewards, and payment history anytime in the Transactions section of the Flamingo app.
Didn't Find What You're Looking For?We're here to help.
Contact Support →